Holdem Genius™ FAQ
If you are looking at getting Holdem Genius™
- Will I only be able to use my license at the poker room where I opened my new account?
- Are there any conditions to take advantage of this offer?
- What if I already have accounts at the poker rooms listed above?
- I was unable to open an account; how can I get a license?
- How will I get my Power Player Rewards Bonuses?
- Does this software run on all operating systems?
If you are using Holdem Genius™
- What does the Data Bar in the middle of the screen tell me?
- What does the "Game Info" window tell me? What about the "Pot Odds"?
- Why does the advice suddenly change when it is my turn to act?
- Why are pot odds not working for me?
- Can I move the Data Bar?
- What does "Keep cards after fold" mean?
- What does "Watch Fold Depth" mean?
- What does the "Hand at the river" window tell me?
- What does the "Top Hands" window say? Why are hands often repeated?
- Do the advice slider bars affect the odds?
- What is Hand Rank? What about ranking hands by historical strength?
- What does the "Next Card" window tell me?
- How does the auto-attacher work? How do I disable it?
- The auto-attacher is not attaching to my game. Why?
If you are looking at getting Holdem Genius™
- Will I only be able to use my license at the poker room where I opened my new account?
- No - Holdem Genius automatically unlocks and will function in any one of the supported rooms after you have played real money hands while using the Genius at the poker room where you opened your new account.
- Are there any conditions to take advantage of this offer?
- You must be a brand new player, use our buttons on the sign up page and use the Holdem Genius bonus code. You must also make the required minimum deposit in to your new account in order to use your FREE Holdem Genius license for a full year.
- What if I already have accounts at the poker rooms listed above?
- We're adding additional poker rooms all the time! Please email us at support@holdemgenius.com to sign up for an e-mail alert notifying you when a new partner has been added!
- I was unable to open an account; how can I get a license?
- Please e-mail us at support@holdemgenius.com. Be sure to include a description of the problem you encountered when you tried to open your account.
- How will I get my Power Player Rewards Bonuses?
- When you reach 500 hands, your Holdem Genius tool will automatically be unlocked and functional at any of our supported poker rooms. Once you have met the 2,500 and/or 5,000 hand requirement, we will automatically email you a link to a protected site where you can download your bonus eBook(s).
- Does this software run on all operating systems?
- This software currently runs on Microsoft XP and Vista. Currently MAC OS9 and OSX are not supported.
If you are looking at using Holdem Genius™
- What does the Data Bar in the middle of the screen tell me?
-
Lower Left: Reproduction of your hole cards
Above Left in White: Latest recommended advice
To the Right of Cards (black text): Current hand ranking (Pre-Flop) or current hand (Post-Flop)
Right Side of Data Bar: Speedometer-style meter. The needle itself is a graphical representation of the advice, while the number in the middle of the dial is your current chance or winning at the river.
- What does the "Game Info" window tell me? What about the "Pot Odds"?
-
The "Game Info" window summarizes all the relevant data for you. Aside from your current hand and Holdem Genius'™ latest advice, you can see your hand rank, position in relation to the button, and the number of opponents in (and folded).
Additionally, you can see the latest calculated odds for winning at the river, the current pot size, and call amount, if any. If the current state of the hand is pre-flop, you will also see the % chance you will flop the best hand. If the game is post-flop, you will see your % chance of drawing out (drawing cards that will give you the best hand). Note that if you already hold a very good hand, your % chance of drawing out may be very low (because you won't need to draw to win).
Finally, this window will give you pot odds. Pre-flop, the pot odds are shown in comparison to your odds of having the "top flop" (best hand on the flop). Post-flop, pot odds are compared to your odds of drawing out, and after the river, they are compared to your odds of holding the best hand. In each case, you will either see a color coded "Favorable", "Even", or "Not Good".
In cases where pot odds override the advice that would normally be given, the advice will change accordingly when the bet is to you.
- Why does the advice suddenly change when it is my turn to act?
-
Holdem Genius™ considers "pot odds" when giving advice, but often does not add this factor in until you are being prompted to call a bet. This way, it has the very latest accurate information to calculate pot odds. If the person to your right bets or raises, the advice could change.
It is recommended that you double check Holdem Genius'™ advice when your turn arrives.
- Why are pot odds not working for me?
-
The reason will be shown in the "Pot Size" box in the "Game Info" window. Some possible reasons are:
"(Full Mode Only)" The poker room game window must be set to full mode for pot odds.
"(DPI<>96)" Your computer's graphics DPI setting must be set to 96 in order for pot odds to work.
"(Clear Type)" Your system font smoothing must be set to "Standard" for certain poker rooms.
"(Disabled)" Pot odds has been manually disabled under the "Options" menu.
- Can I move the Data Bar?
- Currently, no. There is very little unused space in a poker room's game window. Moving the data bar around freely will most likely cover up something that Holdem Genius™ needs to read. If the window is covered, even by Holdem Genius™ itself, it will not be able to read it. We have placed the data bar so that you can get your most relevant information instantly, without even moving your eyes, while at the same time, keeping the table fully readable.
- What does "Keep cards after fold" mean?
- Checking this option will cause Holdem Genius™ to pretend you are still in the hand after you fold. Your hand will remain shown in the data bar, and advice, odds, etc will all act as if you had not folded.
- What does "Watch Fold Depth" mean?
- "Watch Fold Depth" tells Holdem Genius™ to take into consideration not only who has folded, but at what point in the hand they folded. This allows Holdem Genius™ to make better guesses as to what the folded players may have held (and what they weren't holding), based on what the community cards were at the time they folded. As a result of this, it can make better guesses as to what your opponents who are still in are holding. The trade-off is that the processing takes longer. If you have a fast PC, you probably won't notice it at all.
- What does the "Hand at the river" window tell me?
- This window tells you what hands are and are not possible for both you and your opponents. For hands that are possible, a % chance of hitting them (by the river) is given. The percentages will be colored red if highly likely. You can use this data to see, at a glance, if there are any straight draws, flush draws, etc, and the likelihood of hitting them.
- What does the "Top Hands" window say? Why are hands often repeated?
-
This window tells you, at any given time, what the top 25 ranked hands are. If you are holding one of these top 25, it will be denoted with a blue dot. This is useful when you are holding a great hand. You can see which hands can still beat you at a glance.
Hands in this window often appear to be repeated, but actually these are all different combinations of the "unknown" cards. If you are dealt 88, for example, the first 6 slots (pre-flop) will all be "AA", because all 4 aces are unknown, making six possible combinations of those 4 aces as possible hands of an opponent. If you are dealt A6, however, there are now only 3 unknown aces, actually cutting in half the likelihood an opponent was dealt AA. KK is now the 4th best hand instead of the 7th best, etc.
- Do the advice slider bars affect the odds?
- No. The odds are simply the odds, and they do not change. The advice slider bars only cause Holdem Genius™ to be more or less liberal with its advice. Effectively, the slider bars artificially move the needle on the advice gauge slightly left or right.
- What is Hand Rank? What about ranking hands by historical strength?
-
Hand rank is a number, from 0 to 100, denoting the quality of a given hand (100% being the best).
Pre-flop
Before the flop, hands are ranked according to statistical performance with the given number of opponents. Note that a hand that ranks highly against one opponent may do poorly, statistically, against 5 or 8 opponents. AA is always the best hand pre-flop, but 72o is not always the worst hand (statistically speaking, 32o loses more often in a heads-up game). You can tell Holdem Genius™ how to sort hands pre-flop, using the "rank hands by historical strength?" option under the "Playing Style" menu. Selecting "At the river" will sort them by their strength when all 5 cards are on the table. "On the flop", on the other hand, will place some lower scoring hands, like lower pairs and suited connectors, higher up on the list, because of their ability to gain a lot of value early. They don't always hit on the flop, but when they do, they make great hands.
You may also force Holdem Genius™ to never advise you to play hands in certain positions, unless they are in a certain top percentage. For example, if you never want to call in the small blind unless your hand is in the top 5% of all starting hands, simply check "Also force these minimum starting hands" under the "Playing Style" menu. Next, move the "Small Blind" slider to "95", and the rest of the sliders to zero (disabling them).
Post-flop
After the flop, hands are ranked strictly by their strength in combination with the cards on the table. For example, if your hand rank is 50% after the flop, this means that half of all possible hands out there would beat you at that point.
- What does the "Next Card" window tell me?
- The "Next Card" window is gives your "simple outs" at a quick glance. If you are one card away from a straight, for example, you can see this instantly. Note that these are simple outs; they do not take into account that hitting a straight may be of little value because it is likely one of your opponents has a flush, for example. For an intelligent analysis of your drawing situation, see "% chance of drawing out" in the "Game Info" window.
- How does the auto-attacher work? How do I disable it?
- The auto-attacher is a little icon that sits in your system tray (next to the clock on your computer's desktop). It may be hidden from view, but can be revealed by clicking the "expand" arrow to show all icons. If you click the auto-attacher icon, it will show you a list of all the supported poker rooms it sees. You may disable auto-attach by un-checking "Auto Attach to compatible tables" in this menu. If you do this, you will need to manually launch Holdem Genius™ and drag it over a game to attach.
- The auto-attacher is not attaching to my game. Why?
-
There are a couple possible reasons for this.
The first possibility is that you already detached Holdem Genius™ from that particular game. If you detach or close Holdem Genius™, the auto-attacher will assume you do not want it on that game, and will not try to re-attach. To manually re-attach, simply click the auto-attacher's icon (in the system tray) and click the relevant game in the menu.
Another possibility is that the game is unsupported. The game must be "Texas Holdem", and a list of our supported sites can be found here.
As seen on:
100+ Poker Rooms Supported
See all 100+ supported poker rooms
What our Customers Say:
"Even on first trial I could see it was a 'must' for me. Just following the advice I've become a better natural player."
–Samben Lam, Barcelona, Spain
"Definitely a sweet program. Knowing the pot odds have paid me off so many times... Friggin' genius for sure."
–Chase Trimble, Gainesville, Florida
